The best seller runs out
The shelf is empty on a Saturday. The customer buys the alternative, or leaves and orders online. You find out on Monday.
See what this looks like at scaleDette eksempel er ved at blive opdateret. Teksten nedenfor er stadig på engelsk.
A stock and reorder agent for small shops. Every morning it reads sales, forecasts the next three weeks, and drafts the purchase orders. You approve anything above your limit.
Monday brief · 07:02
Kiln & Co · 96 mugs · $720
Within this week's limit
Paper Union · 72 notebooks · $245
Within this week's limit
Northwood · 60 oak boards · $2,040
Above your $1,500 order limit
2 drafted · 1 waiting · 2 products under a week of cover
Nothing is sent to a supplier
None of them look dramatic on a Tuesday. Together they decide whether the month is profitable.
The shelf is empty on a Saturday. The customer buys the alternative, or leaves and orders online. You find out on Monday.
See what this looks like at scaleSlow stock ties up money that could pay for what actually sells. The discount you need later is a second loss.
See the overstock casesThe spreadsheet lives in someone's head. When they are on holiday, nothing gets ordered — and nobody can check why a number was chosen.
See the checkpointsSelect any step to see what happens, and an example with real-looking numbers. The human checkpoints are outlined.
The agent reads yesterday's sales from the shop, the website and any marketplaces, then checks stock on hand and orders already on their way.
Example
18 mugs on the shelf, 5 sold yesterday, 12 more due on Friday.
Select any stage for the plain-language explanation. Motion is off when your device asks for less.
Data comes in from sales (shop, website, marketplaces), stock on hand, and the supplier catalogue. Six stages follow:
Outputs: a draft purchase order, a weekly summary for the owner, and an audit log with every input and decision. The agent never sends an order to a supplier.
Yesterday's sales from every channel, stock on hand, and orders already on the way. If a day is missing, it says so instead of guessing.
Twenty-one days ahead, as a low-to-high range. Weekday rhythm, planned promotions and the last two weeks are included.
Demand for the lead time plus seven safety days, minus stock on hand and on order. Rounded up to the supplier's minimum.
Per-order limit, weekly limit, approved suppliers, do-not-reorder list, and data quality. Anything unclear waits for you.
One draft per supplier with the reasoning attached. Nothing is sent. Your supplier sees nothing until you approve.
A short Monday summary: what was drafted, what needs you, what is nearly out, and what is overstocked.
Step through the run, or press play. Every decision below comes from the same rules described on this page. This is a simulation, not a client result.
Monday reorder run
25 products · 30 days · 3 channels
Step 01 of 06
Sales from the shop till, the website and two marketplaces. Stock on hand, orders already on their way, and each supplier's lead time. No typing, no spreadsheet.
25
products
30
days of sales
3,094
units sold
4
orders on the way
Revenue last 30 days · $56,663 · 9 suppliers
Simulated example: a made-up shop with 25 products. Not a real client, and not a forecast of your results. Every decision above comes from the same rules described on this page.
Automation is useful only if you can see it and stop it. These are the parts a person keeps, in this workflow.
Nothing is sent to a supplier without you. The agent can create a draft; it cannot place an order.
A maximum for one order and a maximum for the week. The agent checks both before it drafts anything.
Any order over a limit, any new supplier, and any product on your do-not-reorder list.
For one product or the whole shop. Drafts stay where they are, and nothing is lost.
Every decision records the inputs, the forecast range, and why it drafted, held or asked.
Public cases, with the number and the source. Each one also says what a stock agent would have done differently — not that it would have saved the company.
01 · 2013–2015
$5.4B
pre-tax loss on exit
Target opened 124 Canadian stores at once. Inventory planning could not keep up, shelves were bare early on, and shoppers who wanted to buy could not. Fortune's post-mortem names empty shelves and stockouts as a central cause. Target closed all 133 stores and cut about 17,600 jobs.
A stock agent would have flagged the fastest-selling lines in the first weeks and drafted replenishment orders before the shelves emptied — inside a spending limit the owner sets.
02 · 2022
+44%
inventory, to $9.7B
Retailers ordered early during supply-chain delays. When shipping times improved, the stock landed together. Nike's inventory rose 44% to $9.7 billion, it said it would liquidate late seasonal product more aggressively, and quarterly net income fell 22%.
The agent reads incoming orders and slowing sell-through together, so it would have flagged the build-up while the stock was still on its way — before the markdowns.
03 · 2022
11–13%
expected full-year EPS decline
Customers shifted from general merchandise to food. Clothing stayed on shelves and in warehouses, needing more markdowns. Walmart cut its profit outlook, citing pricing actions to improve inventory levels. Its US inventory had been up about 33% year on year, and its US CEO said about a fifth was stock he wished he did not have.
The agent would have seen apparel sell-through falling and stopped topping it up, freeing the cash for what customers were actually buying.
04 · 2023
Industry pattern$1.77T
lost to stockouts and overstock worldwide
IHL Group estimates that inventory distortion — out-of-stocks plus overstocks — cost retailers about $1.77 trillion worldwide in 2023. It is an industry estimate, not one company's loss, and Sensormatic, which published the summary, sells retail technology.
The same arithmetic applies to a shop with 25 products: a weekly run, a forecast range, and a draft order you approve. That is the whole workflow.
Each company case is a public report of what happened, not a claim that a stock agent would have prevented it. Causes were mixed, and the sources say so. The last card is an industry estimate, not a company case.
Every number here links to its publisher, shows the sample or method, and names who paid for the research. We do not quote a figure we have not opened.
IHL Group / Sensormatic, Inventory Distortion
2023
Model of worldwide out-of-stocks plus overstocks: $1.77 trillion in 2023, down $172B from 2022.
Sponsored by Sensormatic, which sells retail technology. An estimate, not a census.
Open the source$1.77T
Lost to stockouts and overstock worldwide in 2023
IHL Group's estimate of inventory distortion: empty shelves and excess stock together. An industry model, not one shop's loss.
IHL Group / Sensormatic · 2023NRF + Happy Returns, 2025 Retail Returns Landscape
2025
Industry projection: $849.9B of returns in 2025; 19.3% of online sales expected to be returned; 9% of returns fraudulent.
Industry-wide projection, not a small-shop measurement.
Open the source19.3%
of online sales expected to be returned in 2025
Returns are part of stock planning, not an afterthought. Build them into the cash you hold back.
NRF + Happy Returns · 2025Toast, Voice of the Retail Industry
2026
Blind survey of 340 US convenience, bottle-shop and grocery operators with fewer than 16 locations. 88% believe AI will help them work more efficiently; 21% rank inventory management among their top three difficulties.
Toast sells retail software. These are beliefs, not measured efficiency gains.
Open the source21%
of small US retailers rank inventory among their hardest jobs
In Toast's 2026 survey of 340 operators, inventory management rose six points year on year as a top-three difficulty.
Toast · 2026TechNet / Morning Consult, Small Business E-Commerce & AI Survey
2026
Online survey of 1,108 US small-business owners who sell online, 25 February–9 March 2026. 71% use AI tools regularly; 52% daily.
Industry-sponsored (TechNet's members include Amazon, eBay, Etsy and Shopify). Self-reported use, not measured results.
Open the source71%
of small US online sellers use AI tools regularly
More than half use them daily. The tools are already in the business; the question is whether they are doing the boring, useful work.
TechNet / Morning Consult · 2026Faire, UK independent retailer survey
2025
Poll of 300 UK independent retailers by OnePoll. 83% had begun adopting AI; about one third use it daily.
Faire is a wholesale marketplace. UK-only, vendor-commissioned sample.
Open the source83%
of UK independent retailers had started using AI
About a third used it every day, and users reported saving around 135 minutes a day. UK-only, and the sample was commissioned by a marketplace.
Faire · 2025MarketsandMarkets, AI in Retail Market
2026
Market forecast: USD 31.12B in 2024 to USD 164.74B by 2030, 32.0% annual growth. Covers personalisation, recommendations, assistants and supply-chain AI.
A forecast from a research firm, not a measured result. The category is much broader than this one workflow.
Open the source$164.74B
Forecast size of AI in retail by 2030
A market forecast at 32% annual growth, and a broad category: recommendations, assistants and supply-chain tools all count.
MarketsandMarkets · 2026These findings come from other businesses and other researchers. They do not promise what will happen in your shop. We measure your own four-week baseline before the agent drafts anything.
One comes from a published survey. The other two are yours: where no reliable average exists, we ask you instead of inventing one.
Sourced benchmark
19.3%
of online sales were expected to be returned in 2025.
Set aside room for returns when you plan stock. A reorder agent should read refunds as well as sales.
NRF + Happy Returns, 2025Your number
That is about 208 hours a year — roughly 26 working days.
Put it in the calculatorYour number
That is 12 counts a year. If each one takes half a day, that is 6 working days.
No published average; your count is the useful number
Drag the handle to compare a manual week with the agent week. This is an illustration of the change, not a measurement of time saved.
A manual week
With the stock agent
Drag the handle, or use the arrow keys. This is an illustration of how the week changes, not a measurement of saved time — the pilot measures your own baseline.
Keep your answers. They are the brief for the first version we would build for you.
How many products do you reorder in a normal month?
What tells you a product is about to run out: sales, lead time, or a supplier date?
What is your approval limit for a purchase order, and who approves above it?
Which stock decisions would you never hand over: price, clearance, or a new supplier?
Next
Put your own figures into the calculator below. It runs in your browser, and nothing is sent or stored.
Put your week into the calculatorBring the four answers to the free one-hour call. We will use them to sketch the first version, and you keep the written plan either way.
Talk about your businessThis is a planning tool, not a quote. It shows how the arithmetic works and which inputs matter most. Every formula is printed below the result.
Count every size or colour as its own product.
Checking stock, counting, emailing suppliers.
Total sales ÷ number of orders.
All channels together, before returns.
If you are unsure, start at 5% and change it later.
What the stock itself costs you.
Planning estimate
Not a forecastHours back each month
13.0
about 156 hours a year
Sales recovered from fewer stockouts
$608–$1,216
from $3,040 at risk each month
Cash freed from slow stock
$941–$1,881
one-off release, once the stock sells down
Every output is an estimate that depends on your inputs and the assumptions below. Nothing is stored or sent.
Hours saved
5 hours a week × 4.33 weeks × 0.6 = 12.99 hours a month.
We assume the agent removes 60% of the manual reordering time. That share is a planning assumption, not a measured benchmark.
Sales recovered
$38,000 × 8% = $3,040 at risk. We assume 20–40% of that is recoverable: $608–$1,216.
Recovery depends on why customers left and whether they come back. The 20–40% band is our planning assumption.
Cash freed
$38,000 × 55% = $20,900 cost of goods. × 1.5 months of stock × 20% slow-moving × 15–30% released = $941–$1,881.
One-off, not monthly. Assumes 1.5 months of stock, a fifth of it slow-moving, and a 15–30% reduction in that slow stock.
What this is not
Not a promised result, not a quote, and not financial advice. The pilot measures your own four-week baseline before anything changes, so the numbers you see afterwards are yours.
Start with the one that costs you the most. These use the same pattern: read, decide, draft, ask, report.
Read the request, check the order and policy, approve small refunds, and send the customer a clear status.
Ask about this workflowDraft copy that follows your tone and required details, for you to approve before it goes live.
Ask about this workflowAnswer 'where is my order?' with the real tracking status, and hand exceptions to a person.
Ask about this workflowOne helpful reminder, written in your voice, with a real reason to come back — never a discount spiral.
Ask about this workflowDraft replies to Google and marketplace reviews, flag the ones that need care, and wait for your yes.
Ask about this workflowCompare each invoice with the order and delivery, flag differences, and queue the rest for payment.
Ask about this workflowTurn a count sheet into a corrected stock file, with the differences explained before anything changes.
Ask about this workflowDedicated pages for these workflows are not built yet. Each card starts the conversation with the right context.
If something is missing, ask on the call. We will tell you honestly whether this is a fit.
Book a free 1-hour callNo. The agent reads from the systems you already use: Shopify, WooCommerce, marketplaces, and a till or accounting export. If a connection does not exist, we start with a daily file export and add a direct connection only if the volume justifies it.
Only the people you name. Data is held in your own accounts, encrypted in transit and at rest, and never used to train an AI model. The agent reads product-level sales and stock; it does not need customer names or addresses.
It will be wrong sometimes. That is why it shows a range and why you approve anything above your limit. The weekly summary compares what it forecast with what sold, so the error is visible and the settings can be adjusted.
Yes, at any time, for one product or the whole shop. Pausing leaves every draft exactly where it is. Nothing is sent to a supplier unless you approve it.
A first version usually takes about two weeks: connect the data, agree the limits, and run it in parallel with your normal process for a week before it drafts anything on its own.
Every shop is different, so we do not publish a price. We scope it on a free 1-hour call and give you a written plan you keep, whether or not you go ahead.
No. It drafts purchase orders and asks for approval above your limit. Even an order within the limit stays a draft until you approve it in your own system.
Yes. Sales from each channel are read into one stock picture, so the same unit is not counted twice. Where a marketplace holds its own stock, we treat it as a separate pool unless you tell us otherwise.
One hour, no slides. Bring a rough idea of your best sellers and the stock that keeps sitting still. You leave with a written plan you keep.
Checked October 2026. Vendor-sponsored research is marked as such in the source panel next to each figure. Sample sizes and limits are recorded in the page notes.
For technical teams
Integrations, data handling, guardrails and the full specification
run_id, at, sku, action,
inputs { on_hand, on_order, lead_time_days,
moq, unit_cost, forecast_low,
forecast_high, weekly_spent },
decision { qty, cost, status },
reason, approval, outcomeDownload the workflow specification (.md) Includes the decision rules, defaults, failure handling, metrics and the 32-scenario evaluation set.
Figures checked October 2026. This page describes a simulated workflow, not a client result.
Sample limits are shown with every figure