InsightsField notes, no predictions

Field notes from the build.

What we have learned shipping agents and AI products into production. No predictions, no model release commentary — just the parts that change how we build.

StrategyOctober 20266 min read

Disclosure is now a feature

Europe's chatbot transparency rules took effect in August 2026. The businesses that handle this well will treat 'this is an AI' as interface, not fine print.

The protocol layer arrived

MCP's largest revision and A2A's move into the same foundation changed the question from 'which agent platform?' to 'can we take this with us?'

October 2026

6 min read

Engineering

Agents that answer the phone

Full-duplex voice models are good enough to run a front desk. The failure modes are no longer robotic speech — they are interruptions, accents and the silence after a hard question.

October 2026

5 min read

Strategy

What the AI numbers actually say

One survey says 46% of small firms use AI. Another says 18%. A vendor says 75%. They can all be right — and that is the point.

October 2026

6 min read

Engineering

Your eval suite is the product

A demo proves a model can do something once. An eval suite proves it will keep doing it when the data, the prompt and the model change.

September 2026

5 min read

Architecture

Agents need boring constraints

Autonomy is not a dial you turn up. It is a set of boundaries you draw carefully: tools, budgets, permissions and the right to say no.

August 2026

4 min read

Strategy

Escaping the pilot graveyard

Most AI pilots die from an unowned success metric, not from bad models. A short field guide to choosing a first workflow that survives.